1.How to deposit?
Step 1. click account
Step 2. find deposit
Step 3. enter the amount you want to deposit.
Notice:
1. Before depositing, please make sure that you have sufficient funds in your mobile money account.
2. After you have entered the amount you want to deposit, a transaction request pop up will show on your phone. Then you can enter your PIN code to confirm the transaction.
3. Incase PIN authorization hasn’t pop up in 30 second, manually dial #150*50# (ORANGE) or *126# (MTN) to authorize.
2. Why deposit delay exists?
Due to the unstable network, your deposit may have some delay to be reflected on your account. But don’t worry it will be credited soon. If your deposit still hasn’t reflected in an hour, you can contact our online service for help.
3. What is minimum and maximum deposit amount per transaction?
The minimum deposit amount is XAF 50 per transaction.
The maximum deposit amount is XAF 1,000,000 per transaction.